Rental Terms

  1. The item shall be rented out only after a background check of the customer has been performed, and we are satisfied with the results.
  2. The borrower is fully responsible for the item from the time it is rented out until it has been returned.
  3. In case of item damage, the borrower will be charged a fee not exceeding the replacement value of the item. This fee shall be determined by us, taking into account the extent of damage to the item.
  4. If items aren’t returned by the agreed-upon date, and an extension hasn’t been granted, a rental fee of up to twice the regular fee may be charged by us for the extra duration.
  5. Standard delivery and pickup fees apply only for orders that have the same pickup and delivery dates. In the event that some items in an order have different delivery/pickup times from the rest, the logistics charge will be determined on a case-by-case basis.
  6. The delivery of an item isn’t guaranteed if the item is booked less than 24 hours from the desired delivery time. In that case, please get in touch with us on our phone number to check if the delivery is indeed possible.